Executive Summary

This white paper explores the transformative potential of digital information kiosks for Greenwood Heritage Cemetery, a fictitious historic cemetery that seeks to enhance visitor experience, preserve its history, and provide efficient access to essential information. Digital kiosks offer an innovative way to achieve these goals while supporting long-term preservation and efficient management.

Introduction

Historic cemeteries are places of heritage, reflection, and community memory. As visitor expectations evolve, these sites must adapt to offer more engaging and informative experiences. Greenwood Heritage Cemetery, like many historic sites, faces the challenge of providing easy access to information while preserving its cultural significance. Installing interactive digital kiosks allows cemeteries to offer visitors dynamic self-service access to maps, historical records, events, and much more.

The Greenwood Heritage Cemetery Project Overview

Greenwood Heritage Cemetery aims to introduce two digital information kiosks designed to assist visitors in navigating the cemetery, accessing burial records, and learning about the site’s rich history. These kiosks will be strategically placed at key entry points for maximum accessibility and impact. The kiosks will operate with a system such as Eflyn EasyFind Pro Wayfinding & Advertising, designed to provide seamless access to a range of information and resources.

Key Benefits of Digital Kiosks for Greenwood Heritage Cemetery

1. Enhanced Visitor Experience: Digital kiosks allow visitors to quickly locate gravesites, explore historical information, and access directions.
2. Efficient Self-Service Access: Visitors can retrieve burial records, service information, and contact details without the need for on-site staff assistance.
3. Preservation of Cultural Heritage: By digitizing historical records and making them available on kiosks, cemeteries can preserve original documents and reduce wear and tear on physical archives.
4. Interactive Learning Opportunities: Greenwood Heritage Cemetery can use kiosks to share multimedia content about historical figures, events, and cultural significance, offering a richer visitor experience.

Features & Technical Specifications

• Eflyn EasyFind Pro Wayfinding & Advertising: This comprehensive system offers wayfinding, historical record search, event details, and more through a user-friendly interface.
• Interactive Display & Map Integration: High-resolution touchscreens allow visitors to navigate an interactive map of the cemetery, pinpointing specific gravesites or areas of interest.
• Multilingual Support: To cater to a diverse audience, the kiosks will provide information in multiple languages.
• Accessibility Compliant: The kiosks are designed to be ADA-compliant, ensuring that visitors of all abilities can interact easily.

Implementation Process

1. Site Assessment & Planning: Identify optimal kiosk locations for maximum visitor convenience.
2. Customization & Content Development: Tailor the kiosk content to include cemetery maps, records, and historical narratives specific to Greenwood Heritage Cemetery.
3. Installation & Training: Deploy the kiosks with proper installation and provide staff training for content updates and basic troubleshooting.
4. Community Engagement: Involve the local community in the launch event to raise awareness and encourage interaction with the new digital features.

Measuring Success

To assess the effectiveness of the kiosks, Greenwood Heritage Cemetery will monitor:

• Visitor satisfaction and engagement through usage analytics.
• Ease of access to records and wayfinding information.
• Enhanced preservation of historical documents and reduced need for physical handling.

Conclusion

Digital kiosks represent a modern solution for historic cemeteries like Greenwood Heritage Cemetery, offering improved visitor experience, enhanced access to information, and support for the site’s preservation goals. With Eflyn EasyFind Pro, Greenwood Heritage Cemetery can lead the way in providing an innovative, self-service approach that respects both heritage and contemporary needs.