A Comprehensive Solution Without the Complexity

Prism’s self-checkout kiosks offer an end-to-end solution for QSRs that doesn’t necessarily require integration with a point-of-sale (POS) system—although we also support seamless integration with popular POS platforms. This flexibility allows restaurants to choose the implementation that best suits their needs, helping to reduce complexities and costs while still providing the powerful features needed to thrive in the fast-paced QSR environment.

Our intuitive user interface ensures that customers can easily navigate the menu, customize their orders, and complete their purchases without delay. This simplicity in ordering reduces wait times and lines, which ultimately enhances the overall customer experience. The kiosks are also designed to make life easier for back-end users, with comprehensive management tools that simplify menu updates, pricing changes, and promotional offers.

Upselling and Customization Made Easy

One of the key benefits of Prism’s self-checkout kiosks is the built-in capability for upselling and combo creation. The intuitive interface guides customers through the ordering process and suggests relevant upgrades, combos, or add-ons at appropriate moments—maximizing sales opportunities without feeling pushy. Whether it’s adding a side of fries or upgrading to a larger drink, the system’s well-placed prompts encourage higher-value orders effortlessly.

In addition, the kiosks allow customers to use various modifiers to personalize their meals. Whether it’s switching ingredients, adding extra toppings, or specifying dietary preferences, Prism’s kiosks make customization simple, enhancing the appeal of the QSR by catering to individual tastes and preferences.

Complex Discounts, Loyalty Programs, and Special Promotions

QSRs frequently use discount structures, loyalty programs, and weekly specials to engage customers and drive repeat visits. Prism’s kiosks easily handle complex discount rules and loyalty integrations, allowing customers to redeem offers or apply their loyalty benefits directly at the kiosk without needing additional assistance. This streamlines the checkout process, reduces staff workload, and encourages brand loyalty through a frictionless experience.

Special promotions and week-long deals can also be prominently displayed on the kiosk screens, helping to grab customers’ attention right at the moment they are making their purchasing decisions. This real-time promotional capability is further enhanced by Prism’s state-of-the-art digital signage, which enables QSRs to effectively highlight new menu items, limited-time offers, and upcoming events.

Multiple Ordering Channels for Maximum Flexibility

In today’s environment, customer expectations extend beyond just ordering at the counter or drive-thru. Prism Digital Signage’s QSR solution supports multiple ordering channels, including mobile ordering, curbside pickup, and drive-thru connectivity. Customers can place their orders via mobile devices and have them synced with the kiosk for easy pickup, while curbside and drive-thru order status displays provide real-time updates that keep customers informed.

This multi-channel approach empowers QSRs to meet customers wherever they are, providing the ultimate convenience. Whether they want to order on the go, dine in, or pick up, Prism’s comprehensive system ensures a smooth, satisfying experience at every stage.

Cost-Effective and Scalable

Traditional enterprise-level ordering solutions can be costly and complex, often requiring significant infrastructure investments. Prism’s self-checkout kiosks, however, offer a highly cost-effective alternative, delivering enterprise-grade functionality at a fraction of the cost. The kiosks are designed for scalability, making them suitable for both small, independent restaurants and larger chains looking to expand their reach.

Real-Life Example: Transforming the Ordering Experience at “Fresh Bite"

Consider “Fresh Bite," a popular Quick Service Restaurant specializing in healthy, fast-casual meals. Fresh Bite wanted to streamline their ordering process, reduce wait times during peak hours, and create more opportunities for upselling.

By implementing Prism’s self-checkout kiosks, Fresh Bite saw an immediate transformation. Customers loved the easy-to-use interface that allowed them to customize their salads, sandwiches, and smoothies with a wide range of modifiers. The built-in upselling prompts led to a noticeable increase in the sales of premium add-ons like avocado, extra protein, and specialty drinks.

The integration of Fresh Bite’s loyalty program with Prism’s kiosks further enhanced customer satisfaction, as loyal patrons could easily redeem rewards and access special discounts. Meanwhile, the digital signage feature highlighted seasonal specials, drawing attention to limited-time offerings and driving additional foot traffic.

The result? Fresh Bite experienced a 20% reduction in order wait times, a 15% increase in average order value, and higher overall customer satisfaction scores—all thanks to the efficiency and versatility of Prism’s self-checkout kiosks.

Conclusion

Prism Digital Signage’s self-checkout kiosks offer Quick Service Restaurants the perfect combination of speed, convenience, and cutting-edge technology. From easy upselling and combo creation to seamless loyalty integration and digital signage for promotions, our solution transforms the QSR experience. With Prism, QSRs can reduce operational costs, improve customer satisfaction, and keep up with the ever-changing demands of today’s diners—all without the complexity or expense of traditional systems.

Ready to transform your QSR ordering experience? Explore Prism’s self-checkout kiosks and see how speed and convenience can elevate your business.