Recommended Specifications

1. Touch Screen Specifications

• Size: Minimum of 55”, single or dual-sided touch screen.
• Weatherproofing: IP65-rated for outdoor use, ensuring resistance to dust, water, and extreme weather.
• Operating System: Latest version of Windows for broad compatibility and seamless performance.
• Certifications: Hardware should be UL, ETL, or equivalent certified for safety and durability in public spaces.

2. Installation and Branding

• Architectural Drawings: Provide comprehensive installation drawings with detailed architectural notes, ensuring city architectural teams can obtain permits efficiently.
• Graphic Wraps: Full-body branding with 3M or comparable material for a durable and eye-catching finish, allowing the city’s branding to be featured prominently.

3. Software Features

• Wayfinding: An intuitive, city-wide wayfinding system to guide users to landmarks, public buildings, transportation hubs, and other key locations.
• Calendar and Events Integration: A centralized portal for local event listings, public notices, and municipal schedules, helping citizens stay informed and engaged.
• Itinerary Creation with Mobile Handoff: Visitors can create itineraries on the kiosk, with seamless mobile handoff for continued use on their personal devices.
• Information Portal: Integration with the city’s website or database, offering instant access to city services, directories, and information.
• Tourism-Enhancing Features: Interactive applications such as photo booths with city landmarks, AR-based historical backgrounds, and other digital content that engage tourists.
• Security Compliance: SOC 2-compliant software ensuring data privacy, secure information exchange, and regulatory compliance.

Government Services Through Interactive Kiosks

Prism’s outdoor touch screen kiosks go beyond tourism and wayfinding by providing citizens with self-service access to essential government services in an outdoor setting. These services can help streamline operations and improve public accessibility.

1. Permit Applications: Citizens can apply for building permits, business licenses, or other municipal permits directly through the kiosk, eliminating the need for in-person visits.

2. Utility Payments: A convenient interface for citizens to pay water, electricity, or gas bills securely.

3. Service Directories: The touch screen kiosks can display an easy-to-use service directory, offering quick access to information on public services such as healthcare, education, or social services.

4. Live Chat Assistance: An integrated live chat feature that connects users with government representatives for real-time assistance, inquiries, or problem resolution.

Customizations Tailored to City Needs

Every city has unique demands, and Prism’s digital signage solutions can be customized to meet these needs:

• City-Specific Branding: The touch screen’s interface and external wrap can reflect the city’s branding and theme.
• Language and Accessibility Options: Multiple language support and ADA-compliant features such as text-to-speech and easy navigation for disabled users.
• Revenue Generation: The kiosks can include rotating banner ads, local business sponsorships, and promoted content to generate revenue for the city.

Conclusion

Prism’s outdoor digital signage solutions empower government municipalities to bring public services closer to citizens while enhancing tourism and public communication. By adopting a comprehensive digital kiosk strategy, cities can ensure efficient service delivery, improve accessibility, and foster community engagement.