HomeInteractive Experience Agencies Use Case BlogsBringing Social Buzz to Life: How Digital Marketing Agencies Use Interactive Touch Screens for Real Time Engagement

Published: Sep 30th, 2024

Bringing Social Buzz to Life: How Digital Marketing Agencies Use Interactive Touch Screens for Real Time Engagement

Creating a dynamic link between online and offline spaces has become increasingly important for brands in today’s connected world. Digital marketing agencies are leading this transformation by utilizing interactive touch screens to bring social buzz to life in physical locations. Prism Touch Screen Digital Signage Solution is empowering brands to showcase live social media feeds, product reviews, and user generated content in store, offering an immersive and engaging experience for customers.

Bridging Online Engagement with Physical Spaces

Digital marketing agencies recognize the power of real time engagement in shaping consumer behavior. Interactive touch screens are the perfect medium for this, allowing consumers to explore brand content, see the latest social media posts, and access reviews all while navigating a store or event space. By seamlessly merging the online and offline experiences, brands can create a stronger connection with their audience and keep them engaged every step of the way.

1. Showcasing Live Social Media Feeds

Imagine walking into a retail store and being greeted by a vibrant touch screen display showcasing live Instagram stories, tweets, or TikTok videos related to the brand’s product line. With Prism’s interactive touch screens, brands can set up “social walls" that feature the latest user generated content. Customers can see photos and videos from other shoppers, filtered by popularity or hashtags, creating a sense of community and social proof.

These touch screens are not just passive displays they empower customers to actively participate in the conversation. Shoppers can browse through the latest content, leave their comments, or even add their own photos or videos directly from the screen. By encouraging customer participation, brands can create a more interactive and exciting in store experience that extends their social media presence beyond the confines of a mobile device.

2. Real Time Product Reviews for Better Decisions

Social proof is a key factor in consumer decision-making, and Prism’s interactive touch screens make it easy for customers to access real time product reviews right in store. Customers can browse through star ratings, read written reviews, and even watch testimonial videos on the spot. Whether they want to see what others are saying about a specific item or watch an unboxing video to get a closer look, these touch screens provide the information they need to make informed decisions.

Interactive displays also allow brands to feature curated content that highlights their products in the best light. Agencies can create engaging video loops, feature customer testimonials, and even invite shoppers to leave their own reviews in real time. This creates a transparent and engaging experience that builds trust with the brand and encourages customers to make a purchase.

3. Elevating Brand Experiences with Social Interaction

Interactive touch screens are an excellent tool for elevating brand experiences. Digital marketing agencies use these displays to create engaging touch points that bring the brand story to life and encourage social sharing. By integrating social media campaigns with physical spaces, brands can build a consistent narrative that resonates with customers across all platforms.

For instance, touch screens can be used to feature live polls, interactive quizzes, or contests where customers can participate directly. By incorporating gamification elements, agencies can further boost engagement and encourage shoppers to spend more time interacting with the brand. The result is a more immersive brand experience that not only entertains but also fosters deeper connections between customers and the brand.

A Real Life Example: Bringing Social Buzz to a Restaurant

Consider a restaurant that wants to enhance the dining experience by incorporating real time social interaction. The restaurant installs a Prism interactive touch screen in the waiting area that displays a live feed of customer posts tagged with the restaurant’s hashtag. Guests can see photos of signature dishes, group selfies, and special moments shared by other diners, creating a sense of excitement and anticipation as they wait to be seated.

The touch screen also offers guests the opportunity to contribute their own content. Diners are encouraged to take photos of their meals and post them on social media with a branded hashtag, instantly adding their posts to the display. This not only increases the restaurant’s visibility online but also makes guests feel like they are part of a larger community.

Additionally, the touch screen features real time reviews and testimonials from satisfied customers. Diners can browse through star ratings, read feedback, and even watch videos of happy customers raving about their favorite dishes. This transparency builds trust and excitement around the dining experience, encouraging new guests to try the restaurant’s offerings.

To further boost engagement, the restaurant might also use the touch screen to host interactive promotions, such as a contest where diners post their best food photos for a chance to win a free dessert. These interactive features create a fun and engaging atmosphere that encourages social sharing, enhances the overall dining experience, and strengthens the connection between the brand and its patrons.

Real Time Engagement Made Possible with Interactive Touch Screens

Prism Touch Screen Digital Signage Solution is redefining how digital marketing agencies bring social buzz to life in physical spaces. By integrating live social media feeds, product reviews, and user generated content, these interactive displays bridge the gap between online engagement and in-store experiences. The result is a seamless, immersive, and engaging brand experience that elevates customer satisfaction, fosters social sharing, and drives higher engagement rates.

Whether it’s a retail store showcasing the latest social posts or a restaurant encouraging diners to share their experiences, Prism’s touch screen solution enables brands to create meaningful connections that resonate both online and offline. With real time social interaction at their fingertips, customers are empowered to engage with the brand, make informed decisions, and share their experiences all of which contribute to stronger brand consumer relationships and a more memorable shopping or dining experience.